Support
How can we help you?
Frequently Asked Questions
General
How does Smart Photo Diary work?
Select a photo from your library, and a heartfelt diary entry is generated in just 30 seconds.
Where are my diary entries stored?
All diary entries are stored locally on your device. Your memories stay private and secure.
Can I export my diary entries?
Yes, you can share individual entries or export them as images.
What languages are supported?
Currently, diary generation is available in English and Japanese.
Subscription
What's included in the free plan?
The free plan includes 10 stories per month, auto-tagging, calendar view, and offline access.
What are the benefits of the premium plan?
Premium includes access to photos from the past year, 100 stories per month, and all writing styles.
Troubleshooting
Why can't I see all my photos?
Please ensure you've granted photo library access in Settings > Privacy > Photos. The free plan shows recent photos only.
The diary doesn't match my photo. What should I do?
Interpretations can vary. Try regenerating the diary or editing it manually to match your memories.
The app is running slowly. What can I do?
Try closing other apps, restarting the app, or restarting your device. If issues persist, please contact support.
Manage Subscription
How to Cancel Your Subscription
- 1. Open the Settings app on your iPhone or iPad
- 2. Tap your name at the top
- 3. Tap "Subscriptions"
- 4. Select "Smart Photo Diary"
- 5. Tap "Cancel Subscription"
Note: You can continue to use premium features until the end of your current billing period.
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